We're improving the service we offer
We've noticed that you appear to have manually set your DNS servers and are still using our legacy name servers. In order to ensure that you are taking advantage of our new DNS servers you will need to update your Computer, Firewall or Router. This will help ensure that you suffer no disruption in service and continue to enjoy the best customer experience.
Don't worry, we've set out some simple instructions for you, and it will only take a couple of minutes to change your settings.
Business Customers:
Please select the link below for more specific instructions
Business CustomersResidential Customers:- How to make the changes:
You will need to select the link below that is relevant to your operating system
Windows XPWindows Vista
Windows 7
MAC OS
If you still require assistance - call 151 from a VM phone or 0845 454 1111 from any other phone and select Option 3 and we will get you surfing again!